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Licensing and Regulation information

CERTIFIED BY THE STATE OF TEXAS

Reliable Pool Care is licensed by the Texas Department of Licensing and Regulation to safely perform all of your pool equipment’s electrical installation needs. We are also insured by a general liability policy that exceeds the minimum requirement set by the state of Texas. Our Contractor License # TICL 231.

We are Austin proud and a certified contractor of Austin Energy. Click Here to see if you qualify for a $300 rebate with the purchase of a new energy efficient variable speed pump. If you’re still not sure, drop us a line and we’ll get right back to you. We will provide an estimate, perform the installation, and file the rebate. You just sit back and enjoy your energy and cost savings!

Full Service

  • Check pool's water level, add water onsite if necessary
  • Test water chemistry, record readings, adjust water chemistry as needed (chemicals are an additional cost)
  • Empty skimmers, all pump baskets, and cleaner bags
  • Inspect equipment for functionality, leaks, problems, etc
  • Net debris from pool, spa, and catch basin surface
  • Vacuum or Leaf Master debris from pool and spa floor and benches
  • Brush perimeter walls, steps, and benches
  • Sand, D.E. , or single cartridge filters will be backwashed/cleaned every 4 to 6 weeks depending on the season
  • Quad cartridge filters are cleaned quarterly by a technician (additional cost)
  • Submit 'digital door hanger' via email detailing the visit immediately following visit

Chemical Service

  • Check pool's water level, add water onsite if necessary
  • Test water chemistry, record readings, adjust water chemistry as needed (chemicals are an additional cost)
  • Empty skimmers, all pump baskets, and cleaner bags
  • Inspect equipment for functionality, leaks, problems, etc
  • Sand, D.E., or single cartridge filters will be backwashed/cleaned every 4 to 6 weeks depending on the season
  • Quad cartridge filters are cleaned quarterly by a technician (additional cost)
  • Submit 'digital door hanger' via email detailing the visit immediately following visit

1-on-1 Training DIY

Pool Schools are 1-on-1 onsite training that prepares you to tackle the challenges of proper pool maintenance. We offer customizable training and education on how to properly clean your pool, maintain proper water chemistry, operate your equipment and valves, and set up controller programming.

Green to Clean / Drain & Clean

This service is necessary when one or more of these conditions exists:

  • Hard water due to water being five years or older
  • Overstabilized (high cyanuric acid) water - commonly attributed to the over use of chlorine tablets
  • Black algae and other signs of a poorly maintained pool

Spring

Finally, the weather is warming up and the days are getting longer. Soon the flowers will start beautifing our roads and highways and the trees will wake up, stretch their limbs, and begin…

Fall

Winter is generally wet here in Austin and it will still be necessary to backwash your filter once a month. Every time it rains, the rain washes all the trees and surrounding decks into the pool. All of this…

Summer

Let’s start by making one simple observation. The longer and hotter the days become along with rising pool water temperatures, the MORE chlorine the pool will require. If you add in the…

Winter

Thanks to the semi-arid region in which Austin is located in, checking and maintaining proper water level is both extremely important and quite the hassle. Maintaining a proper water level…

Bryan

Owner

Nick

Owner

Reed

Operations Manager

Becca

Office Manager

Larry

Senior Repair Technician

Rolando

Route Technician

Stephen

Route Technician

Ethan

Route Technician

George

Route Technician

Ben

Route Technician

Colin

Route Technician

Austin

Route Technician

Damien

Route Technician

Forest

Leak Detection

Cooper

Office Security

CERTIFIED BY THE STATE OF TEXAS

Reliable Pool Care is licensed by the Texas Department of Licensing and Regulation to safely perform all of your pool equipment\'s electrical installation needs. We are also insured by a general liability policy that exceeds the minimum requirement set by the state of Texas. Our Contractor License # TICL 231. Click here to learn more about how TDLR is ensuring your safety.

Read more about Texas Department of Licensing and Regulation

PUMP

The pump is the heart of the equipment set. A properly working pump will circulate water through the entire system. The pump basket should be emptied weekly to allow for the best possible flow. Additional pumps on a set have a specific task such as a water feature or pressurizing a cleaner.

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CONTROLLER

The controller is the brain of your pool system. The controller can be digital or mechanical. It is responsible for turning the equipment on and off on the daily basis. The controller is also responsible for turning on the pool equipment to circulate water due to freezing temperatures.

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FILTER

Filters are responsible for clarifying water by removing suspended particulates. Maintaining the filter is extremely important regardless of the type of filter. A properly maintained filter will work more efficiently, properly circulate, and allow for optimal water clarity.

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HEATER

The pool heater is an optional piece of equipment. Often, they are installed to heat spas attached to a pool, but can heat the pool. When enabled, the heater will heat water to a specified temperature. Heater mechanics are simple, however, the integrated safety features and ignition control can be complicated and require an experience technician to repair. The primary goal is safety for the user and home.

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CHEMICAL FEEDER

The function of a chemical feeder is to help maintain a constant presence of an oxidizer or sanitizer in the pool water. Chemical feeders should be the last piece of equipment installed on your equipment set to avoid damaging any equipment installed upstream of the feeder due to the high or low pH values.

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SKIMMER

Skimmers help keep your pool free of light debris such as leaves that find their way into the pool. Depending on the season, you should empty these daily to weekly. Emptying skimmers regularly helps avoid potentially costly problems related to restricted water flow such as clogged lines, and pump repairs.

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LIGHT

Pool lights are a night time safety device that allows people to see their way around the design of the pool. Lights also have aesthetic value, as lights can enhance the overall appearance of your backyard setting.

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MAIN DRAIN

The main drain for a pool is a suction port that should be located at the deepest point on the pool floor. A main drain is responsible for aiding in the circulation and filtration of the pool water. Having a properly working and dedicated main drain line can also allow you to fully drain your pool if necessary.

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